Thinking About Switching Your Credit Card Processor?
Dissatisfied with poor and unresponsive customer service?
Frustrated because you’re unable to get the products and services you want?
…then it’s time to switch credit card processors.
Understand Your Current Contracts
When signing up with a merchant service provider, you’ll typically sign a contract. Some contracts are for a certain length of time (2, 3 or 4 years) and upon completion move to a month-to-month structure. Some contracts have early cancellation penalties. Some have automatic renewal clauses. The best contracts, allow you to cancel at any time and have no cancellation penalties. Before you try to switch, check to see what kind of contract you have with your current processing provider.
There are ways of getting out of your contract without penalty. We, at Fortune Payments, will be happy to advise you on how to best manage the cancellation of your current contract so that you do not incur any penalties – give us a call at 888.361-6664.
Find Out Whether You Own Or Lease Your POS System or Credit Card Terminal
It’s important to find out whether your equipment is leased or owned, Contact your credit card processor and confirm which is true for your account. If your current credit card machine was provided to you for free, most likely the credit card processor will request that you return it. If you fail to return the device, the credit card processing company will typically charge you for the terminal at a much higher cost than the terminal is actually worth.
Gift and Loyalty Cards
If you use gift and loyalty cards for your customers and these are provided by your current merchant service provider, be sure to verify these programs are transferable to your new credit card processing provider. If the cards you have will not work with your new processing provider, be sure to put a plan in place to transition to a new gift or loyalty program and alert your customers to the switch.
Verify Your New Rates And Equipment
When you contact a new credit card processing company ask about their fee structure. Also ask for a comparison of their rates with what you are currently being charged so that you have a firm grasp of your savings. At Fortune Payments we are happy to compare your current processing statement with what it would cost you if you processed with us for the same volume of transactions. That way, you’ll always be confident that you’re getting the absolutely best processing rates for your business.
Also keep in mind that switching to a new credit card processing provider offers you the opportunity to update and upgrade your equipment. Your new provider may have equipment that is different from what you have used in the past, so be sure to ask any and all questions that you might have concerning upgrading your equipment. This will ensure that you have the most cost effective and efficient credit card processing machines for your unique business needs.
Confirm Any Special Offers
When looking for a new credit card processing provider check to see whether they offer any incentives for signing up with them. Such incentives might include free processing terminals, or a cash back.
Free Account Review
Fortune Payments can help review your current credit card processing set up and discuss the most cost effective options for you and your business. We’ll do a free analysis of your current rates and fees, as well as your equipment setup to determine how we can save you time and money.
Credit Card Processing Options
Fortune Payments, will provide you with recommendations for processing options that can benefit the unique needs of your business. For example, if you have an on-the-go work force, the addition of mobile credit card processing will allows them to collect payment in the field, eliminating the need to bill and collect from customers at a later date. If you’re thinking about expanding your retail business to the internet, we can suggest online credit card processing options to help make it happen!
Secure and Affordable Credit Card Processing
You owe it to yourself and your business to make the right credit card processing choice: one that will meet your needs at a price you can afford. You shop around for the best deal from other suppliers and vendors — shouldn’t you do the same when it comes to your merchant account provider?
If you want cutting-edge, secure credit card processing technology and top-quality, 24/7 based customer service contact Fortune Payments today for more information.
Making The Switch
Once you have verified the rates of your new merchant service provider and validated the terms of your old payment processing services, switching is easy and painless. Just give us a call at 888.361-6664 and we’ll make the process easy for you.
We’re Ready To Answer Your Questions Or Give You A Free Quote
Customer service is the cornerstone of our business. Whether you want a free quote, or advice on which credit card processing system is best for you – when you contact us you’ll get a dedicated account representative who’ll be your contact and available to assist you with all your questions or issues.
We encourage you to contact us with any questions…because we believe that a well-informed customer is a happy customer.